About Us
This website is operated by Tincleton Solar Systems Ltd, The Granary, Ilsington Farm, Tincleton, Dorset, DT2 8QW, United Kingdom.
Email: info@tincleton.co.uk
Telephone: +44 (0)1305 848709
By using this website, you agree to these Terms and Conditions.
Website Use
The information on this website is provided for general information about Tincleton Solar Systems Ltd and our services.
You must use the website lawfully and must not attempt to damage, disrupt or gain unauthorised access to the website or its systems.
We may update, suspend or remove website content or functionality at any time.
Enquiries and Quotations
Submitting an enquiry or requesting a quotation through our website does not create a contract.
Any quotation we provide will be subject to its own terms and conditions and will specify the relevant scope of work, pricing, equipment, timescales and other applicable requirements.
A contract for services will only arise when the quotation or other relevant agreement has been accepted in accordance with its terms.
Our Services
Tincleton Solar Systems Ltd provides solar and related electrical services, including installation, maintenance, repair, inspection and performance-related services.
The exact services provided will depend on the quotation or agreement made with the customer.
Solar generation, energy savings and financial returns can vary depending on factors such as weather, system design, equipment, shading, electricity consumption, tariffs and other circumstances. Any figures provided on the website or in marketing materials are therefore indicative unless expressly guaranteed in writing.
Customer Responsibilities
Customers must provide accurate information and reasonable access to the property and equipment required for us to assess or carry out the requested work.
Customers are also responsible for informing us of any known hazards, restrictions or relevant site conditions.
Failure to provide required information, access or permissions may affect the timing, scope or cost of the work.
Prices, Payment and Additional Work
Prices and payment terms will be set out in the relevant quotation, invoice or service agreement.
Work outside the agreed scope may result in additional charges. Where reasonably practicable, we will discuss any material additional work with you before proceeding.
Warranties and Consumer Rights
Any warranties relating to our workmanship or supplied equipment will be set out in the relevant quotation or service agreement. Manufacturer warranties may also apply.
Nothing in these Terms is intended to exclude or restrict any statutory rights you may have as a consumer.
Where applicable, consumers will be provided with information regarding cancellation rights in accordance with applicable law.
Intellectual Property
Unless otherwise stated, the content of this website, including text, images, graphics, logos and design elements, belongs to or is licensed to Tincleton Solar Systems Ltd.
You may view the website for personal or legitimate business purposes but must not reproduce or commercially exploit its content without our permission.
Third-Party Links
Our website may contain links to third-party websites or services. These are provided for convenience and information only.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Subject to this, we will not be liable for losses that are not reasonably foreseeable or for circumstances outside our reasonable control.
For services provided to consumers, nothing in these Terms affects your statutory rights.
Privacy
Our handling of personal information is explained in our Privacy Policy.
By using our website or submitting an enquiry, you should review our Privacy Policy to understand how your information is processed.
Complaints
If you have a complaint about our website or services, please contact us:
Tincleton Solar Systems Ltd
The Granary, Ilsington Farm
Tincleton, Dorset
DT2 8QW
United Kingdom
Email: info@tincleton.co.uk
Telephone: +44 (0)1305 848709
We will consider your complaint and work with you to resolve it where possible.
Governing Law
These Terms are governed by the laws of England and Wales.
Subject to any mandatory consumer rights, the courts of England and Wales will have jurisdiction over disputes arising from these Terms.
Changes to These Terms
We may update these Terms from time to time.